FoxConnect Features
The Complete LINE Booking & CRM Platform

Transform your service business with FoxConnect’s comprehensive booking and customer relationship management platform, built specifically for LINE messenger. Our feature-rich solution combines seamless appointment scheduling with CRM capabilities, delivering everything you need to manage, grow, and optimize your business operations. Take advantage of our current promotions for new customers.

Booking Management

Intelligent Scheduling System

  1. Real-time availability display with instant booking confirmations
  2. Recurring appointment automation for clients with regular maintenance schedules
  3. Buffer time management ensuring adequate preparation and cleanup between appointments

Flexible Service Configuration

  1. Unlimited service categories with custom pricing and duration settings
  2. Service bundling options creating package deals and promotional combinations
  3. Add-on service management enabling upselling opportunities during the booking process
  4. Seasonal service scheduling with automatic availability adjustments for special periods

Smart Staff Management

  1. Individual staff calendars with personalized availability and break scheduling
  2. Staff performance tracking monitoring productivity, client satisfaction, and revenue generation
  3. Multi-location coordination for businesses operating across multiple venues

LINE Integration

Native LINE Messenger Experience

  1. Zero app downloads required – clients book directly through LINE messenger
  2. Rich media support enabling photo sharing, voice messages, and visual communication
  3. Instant notification delivery with over 85% open rates through LINE’s trusted platform
  4. Familiar user interface leveraging LINE’s intuitive design that clients already know
  5. Cross-platform compatibility working seamlessly across mobile, desktop, and tablet devices

Official Account Integration

  1. LINE Official Account setup with professional branding and business verification
  2. Custom welcome messages creating engaging first impressions for new followers
  3. Automated response triggers handling common inquiries without staff intervention
  4. Broadcast messaging capabilities reaching your entire customer base with announcements
  5. Rich menu customization providing easy access to booking, services, and contact options

Advanced Messaging Features

  1. Message scheduling system allowing communications to be sent at optimal times
  2. Conversation history access maintaining complete records of all client interactions
  3. Chatbot integration providing 24/7 basic customer service and FAQ responses

Comprehensive CRM System

Detailed Customer Profiles

  1. Complete contact information with duplicate prevention
  2. Service history tracking documenting every appointment, service, and interaction
  3. Personal preference recording including favorite services, staff, times, and special requirements
  4. Custom field creation allowing businesses to track industry-specific client information

Advanced Customer Segmentation

  1. Demographic segmentation organizing customers by age, location, or other relevant characteristics
  2. Custom label system creating flexible labeling for any business-specific categorization needs
  3. Automated list building using predefined criteria to maintain dynamic customer segments

Communication Management

  1. Centralized inbox consolidating all customer conversations in one accessible location
  2. Team chat & collaboration tools allowing multiple staff members to contribute to customer relationships
  3. Communication timeline providing chronological history of all interactions and touchpoints

Smart Notification System

Automated Appointment Reminders

  1. Customizable reminder timing with options for multiple notifications leading up to appointments
  2. Personalized message content including service details, preparation instructions, and staff information
  3. Cancellation and rescheduling options providing convenient alternatives within reminder messages
  4. No-show prevention strategies using progressively urgent messaging to encourage attendance

Business Communication Automation

  1. Welcome sequence introducing new clients to your services and policies
  2. Birthday and anniversary messages maintaining personal connections with automated celebrations
  3. Follow-up campaigns checking satisfaction and encouraging repeat bookings after services
  4. Promotional announcement delivery reaching targeted customer segments with relevant offers
  5. Feedback request automation systematically collecting reviews and testimonials
  6. Reactivation campaigns re-engaging clients who haven’t booked recently

Real-time Business Alerts

  1. New booking notifications instantly informing staff of appointments and changes
  2. Cancellation alerts providing immediate updates when clients modify their schedules
  3. System maintenance alerts providing advance notice of planned updates or downtime
  4. Performance milestone notifications celebrating business achievements and growth markers

Security & Reliability

Enterprise-Grade Security

  1. End-to-end encryption protecting all customer data and business communications
  2. Secure data storage with regular backups and disaster recovery protocols
  3. Access control management ensuring only authorized personnel can view sensitive information
  4. Audit trail maintenance tracking all system access and data modifications for accountability
  5. Compliance certification meeting international standards for data protection and privacy
  6. Regular security updates maintaining the latest protection against emerging threats

Ready to transform your business operations with FoxConnect’s comprehensive platform?

Our feature-rich solution provides everything you need to streamline bookings, strengthen customer relationships, and drive sustainable growth through Thailand’s most trusted communication channel.