FOXCONNECT
Booking ENGINE & CRM with LINE
Grow the Smart Way
Take appointments and reservations via your LINE Official Account, fully automatic and synced to your calendar. Send automatic reminders and manage bookings and customer information in the FoxConnect CRM. Chat directly with all your customers from FoxConnect.
FOXCONNECT USe CASES
Chat Commerce
Handle all processes for Ecommerce: Orders, shipping fulfillment, and internal team productivity.
WHY FOXCONNECt?
FoxConnect unifies LINE, Facebook Messenger and Instagram conversations while providing efficient tools for team Chat communication, E-commerce, CRM, and support teams.
Chat &
RESPOND
Sure, FoxConnect does multi-channel chat.
But there is also Ecommerce, social CRM, broadcasting and more.
Your team & customers will love it.
Team Chat
- A full replacement for your internal team communication and collaboration
- Add all your team members to FoxConnect
- Add channels for any topic or department
- Assign team members to chat conversations
- Internal private team chat
- Use @ mentions and Emojis inside team chats
- Use the direct messaging function to talk 1:1
- Write down important notes for people you chat with and save it into the CRM for easy recall
- Get notifications on desktop, by email, or chat
UNIFIED CHAT
- Unified Chat Channel into one master inbox
- Add all your LINE, Facebook Messenger and Instagram accounts
- Manage all chats from one inbox, add as many team members as you want and assign chats to different any of your team members
- Create chat lists directly from the unified inbox and further connect to your internal processes and project management
Project Management
- Create Kanban boards for managing any project or internal process
- Manage your sales pipeline, marketing project, advertising campaign or your next Xmas party
- Add and assign users to cards on the Kanban
- Your team will stay up to date on any changes or updates for each project via the notifications system
- Use Chat Lists to connect your project to the inbox. List incoming chats automatically on your project board
Unified CRM
- Omni-channel history of all your chats from all platforms used in one place
- Manage your contacts and create contact segments using tags
- Dashboard with the most important info and analytics
- Tag people in any way you like to organize your CRM
- Let your team add new information easily during chats
- Get a quick overview on a person’s details such as location, age, past sales, past tickets etc
Chat Commerce
- Be available to your shoppers on their own preferred messaging channels, without overloading your team
- Start conversations from your Facebook or Google ads, then channel shoppers directly into your social CRM
- Engage people everywhere, on your website, blog, social media and other channels
- The easiest way to get started with team communication. Your team and customers will love it
FoxConnect unifies LINE, Messenger, and Instagram conversations
plus providing efficient tools for Team Communication, E-commerce, CRM and Support Teams.