Quick replies

During our daily work, especially in high volume situations such as Ecommerce and when speaking to your customers via chat services like LINE or Messenger, we often end up typing the same things over and over again into the chat box. For example that can be things like addresses, bank information, information on shipping, or directions on how to get to your company location.

quick replies

In FoxConnect you are able to setup “quick replies” to become more efficient and save time. Add any combination of text, emojis and images on the Quick replies management screen. After that is done, you are then able to select these quick replies with one single button click and insert it into any chat from Line OA to Facebook Messenger. Your most used quick replies always stay at the top, so you will not spend much time searching.

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